Frequently Asked Questions (FAQs)
About this website
Accessibility
The Central Bank of Sri Lanka (CBSL) recognises the diversity of its audience, in terms of information needs and geographical location, and that some have disabilities or technical constraints which hinder their use of the Internet. The following information is provided to help you take full advantage of the information services available on this website.
Alternative Means of Obtaining Documents
Please let us know If the information you seek is not accessible to you via this website, and we will do our best to meet your needs. Please submit your request to <cbslgen@cbsl.lk>
Browsers
This website is best viewed with Mozilla Firefox, Google Chrome, Microsoft Edge, Safari and Opera web browsers.
Printing
Most web pages on this website have a Print-friendly version that is ready for printing.
Viewing Microsoft Excel (XLS) Files
All Excel spreadsheets on this website can be downloaded free of charge. To view Excel spreadsheet files, you will need Microsoft Excel, or a similar spreadsheet software application installed on your device.
Viewing Portable Document Format (PDF) Files
All PDF files on this website can be downloaded free of charge. You will need Adobe Acrobat Reader installed on your computer.
How do I make sure that I am viewing the latest data?
Try clicking the Refresh or Reload button on your browser. When accessing the website, it is possible that the website version that you have loaded is not the current one. The browser might load the pages already stored on your web browser’s cache or on your proxy server. If the latest data still isn't visible, delete the cache memory from your browser. The browser will no longer access any pre-existing files and is thus forced to load the current version. This procedure is generally of no assistance if a proxy server has been 'setup' by your organization or the Internet Service Provider (ISP). If that is the case, contact your ISP or your Information Technology (IT) department/system administrator and request assistance.
How to find information on this website
You may find information on this website using the below methods.
- Use websites navigation menu, website footer and side bars
- Search for information using a search engine such as Google. This will list the CBSL website’s pages related to your search.
- Search for information using a website’s search facility. This will list the pages related to your search.